Contact Us

At Doms Mattress Store, we’re committed to providing exceptional service. As a family-owned business with a small, dedicated team, we treat every customer like one of our own. Whether you have questions about our products, need assistance with an order, or want to learn more about our services, we’re here to help and ensure that your experience is seamless and enjoyable.

Customer Service Hours

We are available Monday to Friday from 9:00 AM – 5:00 PM PST. Please note that we are closed on weekends and select holidays throughout the year. If we are closed, you can still send us an email, and we will respond promptly during our business hours.

Ways to Reach Us

  • Phone: Call us at (442) 438-3281 for any inquiries during our business hours.
  • Voicemail: If we're unable to answer, please leave a voicemail, and we’ll get back to you as soon as possible.
  • Email: Send us an email anytime at domsmattressstore@gmail.com. We typically respond within 24 hours during business hours.
  • Text: You can also text us at the same phone number during business hours for quick assistance.

Need Help Outside Our Hours?

If you need assistance outside of our regular hours, you can still send us an email or leave a voicemail, and we'll respond as soon as possible during business hours.

Why Contact Us?

At Doms Mattress Store, we’re always happy to assist with any questions or concerns. Below are some common reasons customers reach out to us:

  • Product Questions: Need help choosing the perfect mattress or bedding? We’re here to guide you based on your specific needs and comfort preferences.
  • Order Support: Have a question about an order? Whether it's tracking or modifying, we’ll ensure everything is handled.
  • Warranty & Returns: Need information about warranties, returns, or exchanges? We’ll walk you through the details and help you with the process.
  • Shipping & Delivery: Wondering about shipping times, costs, or special delivery instructions? We can answer all your shipping-related questions to ensure a smooth delivery.
  • Financing Options: Interested in flexible payment plans? Learn more about our affordable financing options to make your purchase easier.
  • Product Setup: Need help setting up your mattress or adjustable base? We can walk you through the setup process and provide troubleshooting guidance to ensure everything is working properly.
  • Promotions & Sales: Have questions about our current promotions or special offers? Get in touch for details on discounts and limited-time sales.

We look forward to helping you achieve the best sleep possible. Thank you for choosing Doms Mattress Store!